City of London

The Agent Control Room: Orchestrating Agentic AI in Regulated Markets

Financial institutions are advancing beyond passive GenAI copilots toward Agentic AI—systems capable of reasoning, planning, and executing work. However, deploying agents in regulated environments requires more than just intelligence; it requires control.

This roundtable brings together senior leaders to discuss the architecture of the 'Agent Control Room': the strategic orchestration layer needed to scale agents across mission-critical processes like Lending and KYC. Participants will explore how to move from isolated pilots to enterprise production by solving for the unique risks of financial services—focusing on unified data fabrics, human-in-the-loop guardrails, and immutable audit trails.

  • Agents Need a Home: What architectural capabilities—data fabric, unified audit trail, cross-system orchestration—are required for an agent to execute end-to-end tasks across siloed legacy systems?
  • Legacy BPM Gap: Existing BPM/DPA tools lack the flexibility, integration depth, and automation required for autonomous agents. What functional gaps are preventing deployment today?
  • Modernization Path: How does Agentic AI become the catalyst for Core Platform Modernization and Legacy BPM Replacement?

Join us to define the future of the hybrid workforce, where Appian’s process orchestration provides the essential 'ring-fence'—ensuring that as agents gain capability, their actions remain traceable, defensible, and regulatory-ready.

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