Future of Insurance – From Automation to Agentic Transformation

The insurance industry is evolving rapidly—driven by increasing complexity, new risk dynamics, and rising customer expectations.

But what does this mean in practice?

Join a select group of insurance peers for an open roundtable discussion. Exchange perspectives with industry leaders, share experiences, and explore how others are approaching the shift from traditional automation to more adaptive, AI-driven models.
Together, we’ll discuss how to better connect data, processes, and systems—and what it takes to turn legacy into a foundation for innovation. 

Expect honest conversations, fresh viewpoints, and the opportunity for deeper, one-on-one exchanges.

DISCUSSION THEMES

• How are insurers evolving from rule-based automation to adaptive, AI-driven operating models whilst remaining in control?
• What does it take to effectively connect fragmented data, processes, and systems for end-to-end orchestration?
• How can legacy infrastructure be leveraged as a foundation for scalable innovation?
• Where are AI and intelligent agents already driving real business value across operations and customer journeys?
• How can insurers adapt to increasing risk complexity while meeting rising customer expectations?

This session is designed as an informal, peer-level exchange focused on how insurers are putting AI into practice—moving from pilots to scalable, real-world impact. Join industry peers to share experiences, challenges, and lessons learned in a relaxed setting, with open conversation, fresh perspectives, and no formal presentations—just meaningful dialogue over a good meal.